NiCE CXone Administrator

2 weeks ago


Hyderabad, India Tek Leaders Inc Full time

Job Title: NiCE CXone Administrator

Duration: 1 Year contract

Location: Hyderabad


Key Responsibilities:

  • Administrator: Responsible for day-to-day management, proactive support, and system optimization.
  • System Administration
  • Employee and Team Management: Configure user access, teams, skill assignments, and routing.
  • Ticket Management: Directly address CXone issues, raising tickets with NICE only when necessary.
  • Monitoring and Issue Resolution: Actively monitor the system to detect and resolve operational issues promptly.



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    Job Title: Ni CE CXone Administrator Duration: 1 Year contract Location: Hyderabad Key Responsibilities: Administrator : Responsible for day-to-day management, proactive support, and system optimization. System Administration Employee and Team Management : Configure user access, teams, skill assignments, and routing. Ticket Management :...


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    Job Title: NiCE CXone Administrator Duration: 1 Year contract Location: Hyderabad Key Responsibilities: Administrator : Responsible for day-to-day management, proactive support, and system optimization. System Administration Employee and Team Management : Configure user access, teams, skill assignments, and routing. Ticket Management : Directly address...


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