Restaurant Manager

2 weeks ago

Jaipur, India Tortoise Livelihood Private Limited Full time

Company Description

Tortoise Livelihood Private Limited, located in Jaipur, is a hospitality company that values morality and discipline. With unique food outlets like Zolocrust, Airr Toast, and The Library, we prioritize customer care and satisfaction. Our team believes in discipline, fun, and breaking records while supporting each other to achieve common objectives and goals.


Role Description

This is a full-time on-site role for a Restaurant Manager at Tortoise Livelihood, Jaipur. The Restaurant Manager position will empower and lead a team to deliver exceptional customer experiences. They will need to be an enthusiastic role model and promote a respectful team environment. As a passionate leader, they will focus on the importance of training team members to ensure high standards of customer service, quality, and food hygiene area achieved. The Restaurant Manager will ensure that the restaurant runs profitably while maintaining its KPI targets. They will thrive in a fast-paced atmosphere and strive to excel the restaurant performance. They will need to support the senior leadership team by running a smooth, efficient, and actively running business in the following areas.


  • To set, implement and train team members to achieve excellence in standard operating procedures, service standards whilst managing the payment systems, inventory Management, Stock control and ordering systems of the restaurant as per the brand standards.
  • As Key holder & restaurant in charge responsible for complete operations of the restaurant, setting an example for your team by being a hands-on manager
  • Support the entire team in operations during busy times whilst maintaining & promoting HTA (Heightened time Awareness) to ensure the restaurant to achieve service standards in line with the companies KPl’s.
  • Responsible for training and developing the team.
  • Managing all aspects of food hygiene, HACCP. ensuring all staff adhere to the requirements and standards laid down by the restaurant.
  • Upselling ensure team are actively upselling to increase the average ticket which in turn increases sales and overall profits.
  • Forecast, review and motivate the team to Meet weekly KPI targets relating to Sales, food cost, labour costs, average delivery time etc.
  • Achieve operations excellence targets.
  • This job description is not exhaustive and provides a general overview of the scope of the role. Such duties may be amended from time to time and job holders will be required to undertake other duties as necessary to meet the needs of the business.


Qualifications

  • Culinary degree or equivalent from a recognized institution.


Experience

  • 5+ year minimum relevant experience required in Quick Service Restaurant (QSR) environment.
  • Be flexible and be able to work weekend and evening shifts
  • Fluent in the English Language
  • Strong leadership and interpersonal skills
  • Prepared to work under pressure in this rewarding yet physically demanding role.

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