Cloud Support Engineer

4 weeks ago


India CareerXperts Consulting Full time

We are seeking a skilled Cloud Support Engineer to join our team and provide advanced support for our cloud-based infrastructure. In this role, you will be responsible for diagnosing and resolving technical issues, assisting with cloud deployments, and ensuring the availability and performance of our cloud environments. The ideal candidate has a strong background in cloud technologies, troubleshooting, and a passion for customer service.

Key Responsibilities:

  • Technical Support: Provide tier-2/3 support for cloud-related issues, assisting customers with troubleshooting and resolving technical issues promptly.
  • Cloud Management: Manage cloud resources on platforms like AWS, Google Cloud, or Azure, including monitoring, scaling, and optimizing cloud services.
  • Incident Response: Actively respond to incidents, perform root cause analysis, and implement solutions to prevent future issues.
  • Deployment Support: Assist in the deployment and configuration of cloud applications, ensuring that environments are optimized for performance, security, and reliability.
  • Monitoring and Optimization: Set up monitoring tools and dashboards to track cloud performance and resource utilization, recommending improvements as needed.
  • Documentation: Maintain detailed documentation of troubleshooting procedures, configurations, and best practices to enable knowledge sharing and consistency.
  • Customer Collaboration: Work closely with customers to understand their needs, resolve issues, and provide guidance on best practices for their cloud environments.

Required Skills and Qualifications:

  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience: 3+ years of experience in cloud support, IT support, or a similar role, with hands-on experience in cloud infrastructure.
  • Technical Skills:
  • Cloud Platforms: Proficiency in AWS, Google Cloud, or Azure, including EC2, S3, IAM, VPC, and monitoring services.
  • Troubleshooting: Strong problem-solving skills with experience in identifying and resolving network, server, and application issues in cloud environments.
  • Scripting Skills: Proficiency in scripting languages such as Python, Bash, or PowerShell to automate routine tasks.
  • Networking Knowledge: Familiarity with cloud networking concepts, security groups, firewalls, and load balancing.
  • Monitoring Tools: Experience with monitoring and logging tools such as CloudWatch, Datadog, Prometheus, or New Relic.
  • Soft Skills:
  • Excellent communication and customer service skills, with a focus on clarity and professionalism.
  • Ability to work under pressure and handle multiple support requests efficiently.
  • Strong documentation skills and a commitment to creating clear and comprehensive support guides.



  • India CareerXperts Consulting Full time

    We are seeking a skilled Cloud Support Engineer to join our team and provide advanced support for our cloud-based infrastructure. In this role, you will be responsible for diagnosing and resolving technical issues, assisting with cloud deployments, and ensuring the availability and performance of our cloud environments. The ideal candidate has a strong...


  • india Netcore Cloud Full time

    Job Title: Manager of SRE (Site Reliability Engineering) & Application Support Location: Thane Reports to: Sr VP Delivery head Department: Engineering ; Full-Time About us: At Netcore, innovation isn’t just a buzzword—it's the core of everything we do. As the pioneering force behind the first and leading AI/ML-powered Customer Engagement and...


  • india Relay Human Cloud India Full time

    About the Company: Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best...


  • india Relay Human Cloud India Full time

    About the Company: Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best...


  • india Relay Human Cloud India Full time

    About the Company: Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best...


  • India Relay Human Cloud India Full time

    About the Company: Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best...


  • India WaferWire Cloud Technologies Full time

    About WaferWire Cloud TechnologiesWe are a cloud technology company that specializes in delivering comprehensive solutions through Microsoft's technology stack.Our MissionTo empower businesses with innovative cloud solutions, enabling them to thrive in the digital age.About the RoleWe are seeking a highly motivated and dynamic individual to join our team as...

  • Cloud Wizard | Intern

    4 weeks ago


    india Cloud Wizard Full time

    **Job Title:** Intern - Operations and Training Support   **Location:** Noida, India   **Employment Type:** Internship (3-6 months) **Company Overview:**   Cloud Wizard Consulting.com, a leading AWS Cloud consulting and training partner, specializes in delivering top-quality cloud training and consulting services. We are committed to empowering...


  • India Netcore Cloud Full time

    Job Title: Manager of SRE (Site Reliability Engineering) & Application Support Location: Thane Reports to: Sr VP Delivery head Department: Engineering ; Full-Time About us: At Netcore, innovation isn’t just a buzzword—it's the core of everything we do. As the pioneering force behind the first and leading AI/ML-powered Customer...


  • India Netcore Cloud Full time

    About the RoleWe are seeking a seasoned leader to oversee the reliability, scalability, and efficient operation of our martech tools built on open-source frameworks. This role will play a key part in maintaining the operational stability of our products on Netcore Cloud's infrastructure, ensuring 24/7 availability, and driving incident management.


  • india Support Revolution Full time

    Security System AdministratorWe have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally.About the role:Reporting...


  • india Support Revolution Full time

    Security System Administrator We have an excellent opportunity for a Security System Administrator to join our growing international Delivery function. Based in our Infrastructure Services team, this role will create, manage, and maintain systems for our customers, as well as manage cyber security processes internally and externally. About the role: ...


  • India Cloud Wizard Full time

    About UsWe are a leading provider of AWS consulting services and Snowflake training products. Our team is passionate about helping organizations unlock the power of cloud technology.Our MissionWe aim to deliver innovative solutions that meet our clients' needs, providing exceptional value through our expertise and dedication.The RoleWe are seeking an...


  • India Insight Global Full time

    Enterprise Performance The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology...


  • India Insight Global Full time

    Enterprise Performance The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we...


  • india Banyan Cloud Full time

    Who are we? About US Banyan Cloud is a US-based Cyber Security Product Development Company, headquartered in San Jose, California, USA. We just launched a SaaS product “Banyan Cloud”, First of its kind Cyber Security Platform, which simplifies the security of multi-cloud and multi tech stack implementation. It's a once-in-a-lifetime opportunity to...


  • india Banyan Cloud Full time

    Who are we? About US Banyan Cloud is a US-based Cyber Security Product Development Company, headquartered in San Jose, California, USA. We just launched a SaaS product “Banyan Cloud”, First of its kind Cyber Security Platform, which simplifies the security of multi-cloud and multi tech stack implementation. It's a once-in-a-lifetime opportunity to...


  • india WaferWire Cloud Technologies Full time

    Job Title: Functional Support Consultant (Opera PMS) Job Location: Hyderabad, India Worksite: Onsite (100%) Industry: IT / Hospitality Technology About WCT: WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI...


  • india Banyan Cloud Full time

    Who are we? About US Banyan Cloud is a US-based Cyber Security Product Development Company, headquartered in San Jose, California, USA. We just launched a SaaS product “Banyan Cloud”, First of its kind Cyber Security Platform, which simplifies the security of multi-cloud and multi tech stack implementation. It's a once-in-a-lifetime opportunity to join...


  • India Relay Human Cloud India Full time

    About Relay Human Cloud India: We are a dynamic and collaborative company that helps top US-based companies expand their teams internationally. Our operations span the US, India, Honduras, and Mexico, with plans to expand into additional countries soon.Our core focus is on enabling companies to connect with the best international talent across various areas,...