Solution Architect and Tech lead
3 weeks ago
Job Title: Solution Architect and Technical Lead - Conversational AI Bots (10-14 years)
Overview: Our client is seeking a Conversational AI Lead to spearhead the development and implementation of innovative conversational AI solutions. This role requires a deep understanding of advanced technologies and a strategic mindset to enhance user interactions across various platforms.
Key Responsibilities:
- Lead the evaluation and selection of tools and frameworks for conversational AI development.
- Design and implement solutions utilizing AI, ML, Generative AI, LLMs, and NLP technologies.
- Establish best practices and guidelines for scalable and maintainable bot development.
- Architect comprehensive bot journeys, enhancing user experiences across channels such as WhatsApp, web, and mobile.
- Oversee the development of voice bots, ensuring high accuracy in speech recognition and seamless backend integration.
- Guide the creation of email bots that manage customer queries with personalized, automated responses.
- Collaborate with developers to ensure successful chatbot deployment and provide ongoing technical guidance.
- Conduct code reviews and mentor team members to uphold high development standards.
- Build monitoring processes for chatbot performance and suggest data-driven enhancements.
- Integrate chatbot solutions with existing systems, driving continuous improvement in performance and user experience.
- Provide production support and troubleshoot issues to maintain reliability.
- Stay informed on industry trends to drive innovation in conversational AI.
- Oversee API integrations for enhanced bot functionality and write modular functions for complex workflows.
- Utilize NLU techniques to improve chatbot comprehension of user intent.
- Leverage generative AI for adaptive chatbots that deliver contextually relevant responses.
- Lead a team of developers, fostering collaboration and high-performance standards.
- Develop technical strategies and architectural blueprints aligning with business objectives.
Qualifications:
- Proven experience in conversational AI development and implementation.
- Strong knowledge of AI, ML, NLU, and generative AI technologies.
- Experience with API integrations and backend systems.
- Excellent leadership and mentoring skills.
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Mumbai, India Jones RecruitZo Full timeJob Title: Solution Architect and Technical Lead - Conversational AI Bots (10-14 years) Overview: Our client is seeking a Conversational AI Lead to spearhead the development and implementation of innovative conversational AI solutions. This role requires a deep understanding of advanced technologies and a strategic mindset to enhance user interactions...
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