Sr Consultant/ Manager-Organizational Change Management
4 weeks ago
Responsibilities
Strategic Change Leadership:
• Lead the design, development, and implementation of comprehensive change management strategies that align with clients' business objectives.
• Provide strategic guidance to clients and project teams on navigating complex organizational transformations and managing stakeholder expectations.
• Serve as the single point of contact for IT/Data leadership, workstream leads, and project team members.
• Lead development and maintenance of stakeholder engagement and management activities, including introducing frameworks to key leaders and executing engagement plans through each project phase.
Project Management and Team Leadership:
• Lead and manage project teams, overseeing the execution of change initiatives, timelines, and deliverables.
• Mentor and coach junior consultants, fostering their professional growth and development in change management.
• Lead development of IT/Data onboarding of Regional SPOCs, collaborating with IT/Data PMO leads to establish contact, develop profiles, initiate onboarding processes, and develop engagement plans.
Stakeholder Engagement and Communication:
• Lead development of McKinsey Transformation Change Support, analyzing sprint readouts from an OCM perspective, preparing reports, and defining next steps.
Change Measurement and Analytics:
• Develop advanced change measurement frameworks and KPIs to assess the effectiveness of change initiatives and provide data-driven insights.
• Utilize data analytics to identify trends, evaluate change impact, and make informed recommendations for continuous improvement.
• Lead development and execution of comprehensive project plans for the collection and validation of project-wide Change Impact Collection.
• Lead development and maintenance of OCM metrics and scorecards, consulting with OCM Lead to define metrics, developing methodology for data collection and analysis, and preparing OCM scorecards for reporting data.
Resistance Management and Problem Solving:
• Proactively identify potential areas of resistance to change and design mitigation strategies to overcome challenges.
• Utilize problem-solving skills to navigate roadblocks and ensure successful change implementation.
• Support development of Change Network activities through each phase of the project.
Innovative Change Strategies:
• Introduce innovative change methodologies, technology-driven solutions, and forward-thinking practices to enhance change management effectiveness.
• Drive the integration of digital tools, AI-driven insights, and immersive experiences to enhance employee engagement and adoption.
• Support Communications Hub material management and coordinate clean-up activities.
Qualification and Experience
• 10 years plus of experience in change management, consulting, or a related role, with a focus on leading and delivering complex change initiatives.
• Proven track record of designing and implementing successful change management strategies that resulted in measurable and sustainable outcomes.
• Exceptional project management skills, with the ability to lead and mentor teams, manage timelines, and oversee deliverables.
• Advanced knowledge of change management methodologies, tools, and techniques, including experience with digital and innovative solutions.
• Strong analytical and problem-solving abilities, including proficiency in data analysis and interpretation.
• Excellent communication, negotiation, and influencing skills, with the ability to engage effectively with senior stakeholders.
• Leadership qualities with a demonstrated ability to inspire, motivate, and mentor junior consultants.
• Certifications in change management (e.g., CCMP, Prosci) and additional qualifications in agile, design thinking, or digital transformation are desirable.
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