Inside Sales Manager

2 days ago

Hyderabad, India NetCom Learning Full time

Company Description

With over 25 years of excellence, NetCom Learning is a globally trusted leader in IT and business skills training. Partnered with top tech providers like Microsoft, AWS, and Cisco, we deliver flexible, customized learning solutions tailored to evolving industry needs. Recognized with multiple awards, including Top 20 IT Training Companies by Training Industry, we pride ourselves on our expert instructors, cutting-edge curriculum, and proven track record of empowering 14,000+ organizations globally to achieve workforce enablement and business success.


Role Description

This is a full-time hybrid role for an Inside Sales Manager - US Geography at NetCom Learning located in Hyderabad, with flexibility for some remote work. The Inside Sales Manager will be responsible for customer satisfaction, lead generation, account management, and overall sales activities within the assigned US geography.


Must haves

  • US sales/Inside sales exp. – at least 5 years in US Mkt.
  • Team management for about 6-10 yrs. At least handling a team of 10-15 senior reps.
  • Responsible for Campaign Planning & Strategy
  • Domain Worked: US Sales/ IS for EduTech or, SAAS
  • Excellent communication skills with no MTI

Good to have

  • Education Training, SAAS or, other cloud based or, Top BPO


Role & responsibilities

• Build/ Manage teams of sales development reps & sales reps

• Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation

• Help team achieve their KRA’s. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails

• Work with existing reps & resources and work on optimizing their potential

• Hire, train & develop new reps to achieve sales & appointment goal

• Set & manage process by effectively working on the KRA’s either individually or, in coordination with various stake holders

• Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines

• Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy

• Monitor, audit & analyze to find ways to optimize the performance

• Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk off’s

• Responsible for maintaining headcount, managing performance & attrition

• Learn & demonstrate good understanding & be a counterpart for Inside Sales Head

• The Sr. Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation

Additional Info., if any


Preferred from Edtech sector

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