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Quantitative UX Researcher

4 months ago

India Hyqoo Full time

Title: Quantitative UX Researcher

Type - Contract

Location - Remote


Must Haves:


  1. SQL Expertise: Proficient in SQL for data extraction and manipulation.
  2. Experience: 3-5 years in quantitative UX research.
  3. Tableau: Strong skills in Tableau for data visualization.
  4. Data Visualization & Storytelling: Demonstrated ability to tell compelling stories using data and make actionable recommendations.
  5. Portfolio: Showcase individual contributions using large datasets to identify common themes and provide recommendations.

Basic understanding of ServiceNow would be great


Day-to-Day Responsibilities:


  • Gain context of the data environment and work closely with the data science team.
  • Analyze ServiceNow data and catalog data deficits.
  • Identify opportunities to track additional information.
  • Within 3 weeks to a month, provide a POV on how your expertise can be leveraged.
  • Ensure data accuracy and cleanliness.
  • Generate experience reports.
  • Collaborate with Monet (primary partner), Data Science team, and service managers.
  • Analyze and interpret service desk data in detail.