Outreach Manager, Lucknow, Office of Undergraduate Admissions and Financial Aid

3 weeks ago

India Ahmedabad University Full time

Role Summary: The role holder will plan, participate in, and execute all aspects of conducting a highly professional outreach program. The incumbent position in Lucknow will develop strong relationships with high schools to engage with students, counsellors, parents, and other stakeholders, making them aware of the university's offerings.


Job Responsibilities:

  • Plan, participate in, and execute all aspects of conducting a highly professional outreach program for Ahmedabad University in the Northern Region while being based in Lucknow.
  • Extensive travel is required to reach out to various select schools and spread awareness about the university and its programs.
  • Create and update the high school data across the country and coordinate with them for visits to open houses, webinars, education fairs, workshops, and other outreach events for prospective students, families, and counsellors.
  • Coordinate all aspects of Outreach, including the On-Campus Visit Program, managing logistics, group information sessions and campus tours.
  • Coordinate and partner with faculty, leadership, and non-teaching staff at the university to promote the university and its offerings at multiple levels.
  • Assist in providing inputs on a variety of communication/content for admission and financial aid-related marketing materials, projects and events (Newsletter, presentations, brochures, posters, website, social media announcements, application instructions, videos, pictures, etc.) for prospective students, admitted students, high school educators, parents and the campus community.
  • Conduct regular evaluations of outreach efforts to measure success and ensure the continuous improvement of services.
  • Make and attend necessary phone calls - inbound and outbound calls.
  • Update and maintain accurate records in the customer relationship management system.
  • Share information on various courses, application processes, and deadlines on a proactive basis.


Key Skills:

  • Excellent interpersonal, Organisation and communication skills, including Public Speaking.
  • High proficiency in operating MS Office.
  • Strong English Writing Skills.
  • Professional demeanour and friendly/congenial personality.
  • Open to extensive travel and work with people from diverse backgrounds.
  • A flexible approach and the ability to influence others


Qualification

  • Graduate in a social science, communications, public relations, commerce/business/marketing or related field with relevant experience working with high school students and coordinating events
  • 7 – 10 years of relevant experience

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