Team Lead
3 weeks ago
About the Role
We’re looking for a Customer Rockstar 🎤 to lead a team, solve challenges, and wow our customers every day. If you’re a natural leader with a love for building connections, this is your jam
What You’ll Do
💼 Lead & Inspire: Motivate and guide a team to crush goals and keep spirits high.
🔧 Solve & Support: Handle escalations and build strong customer relationships.
📊 Analyze & Improve: Track performance, share insights, and refine processes.
🤝 Collaborate & Innovate: Partner with internal teams to boost customer happiness.
What You Bring
✨ Experience: 2-3 years in customer service (1+ years leading a team).
✨ Skills: A problem-solver mindset with top-notch communication.
✨ Tech Savvy: Experience with CRM tools & a passion for customers
About FRND
FRND is redefining the way people connect by building a social platform that’s not just engaging but also safe, inclusive, and fun. 🌟 We’re a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.
Why FRND?
🌍 Impact at Scale: Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA.
💼 Rewarding Journey: Competitive compensation, equity options, and growth that parallels FRND’s explosive success.
🎓 Learn with the Best: Collaborate directly with founders and industry pioneers, supported by stellar investors like Krafton, India Quotient, and Elevation Capital.
🎉 Freedom to Thrive: Enjoy an unlimited leave policy and unparalleled ownership of your work.
💡 Product-Centric Mindset: Work in a company where products take center stage, solving unique challenges with innovative solutions.
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