Customer Support Associate

4 weeks ago


Chennai, India AssetPlus Full time

Are you ready to kickstart your career journey with Assetplus? We're thrilled to extend an invitation to all freshers who are eager to launch their careers in the dynamic world of operations and support. Please note, this role is specifically for our internal team and does not involve BPO (Business Process Outsourcing) or BPM (Business Process Management) activities. The focus will be on contributing directly to our in-house projects and initiatives.


Responsibilities

  • Providing operational support to clients throughout their onboarding journey on our tech platform to ensure smooth investment experience
  • Coordinating with regulatory bodies and related entities to resolve any issues that arise from client/partners
  • Collaborating closely with internal teams to quickly address and resolve queries
  • Communicating with clients and partners via phone calls or online ticketing system to offer operational assistance
  • Understanding client/partner needs and suggesting efficient solutions.


Requirements

  • Proficiency in both English and Hindi 
  • Strong problem-solving and critical-thinking skills
  • Good interpersonal skills to develop rapport through telephonic conversations and online chat interactions
  • Willingness to relocate to Chennai
  • Candidates who are available to join immediately will be preferred


Location: Chennai(Work from Office)


Compensation:

The offered compensation package will be based on the candidate’s prior experience and current Cost to Company (CTC)


Why AssetPlus?

  • Exponential career growth
  • Lucrative role and immense exposure to the industry
  • High scope for learning and knowledge development
  • Team engagement and culture-building activities
  • Young and vibrant team
  • Complimentary lunch
  • Regular team outings


  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...


  • Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...


  • Chennai, India MoSahay Associate Full time

    **Job Types**: Full-time, Fresher **Salary**: Up to ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Language**: - English (required) - Hindi (required) Ability to Commute: - Chennai, Tamil Nadu (required) Ability to Relocate: - Chennai, Tamil Nadu: Relocate...


  • Chennai, India Tekhunt Solutions Full time

    **Role**:Customer Support Associate(International Voice Process) **Experience**:Fresher **Salary**:18K **Education**:Computer science background-(B.sc, BCA, MCA, B.E - Computer science) **Required Skills: - ** - Solve technical queries - A team player - Active listening and questioning, an eye for detail to determine the root cause of the issue, to...


  • Chennai, Tamil Nadu, India Click Career Pro HR Solutions Full time

    Job Description:We are seeking a highly skilled and motivated Customer Support Associate to join our team at Click Career Pro HR Solutions. As a Customer Support Associate, you will be responsible for providing exceptional customer support through email and chat channels.Key Responsibilities:Respond to customer inquiries and provide accurate and timely...


  • Chennai, India Sisco Jobs Full time

    Job Title - Senior Customer Support AssociateExperience - 2 YearsLocation - ChennaiJob DescriptionWe are seeking a Senior Customer Support Associate to join our team in the Administration industry. The ideal candidate will have 1-3 years of experience in customer support and will be responsible for providing excellent service to our clients. The Senior...


  • Chennai, India EDUFIN Full time

    **Job Overview**: We are interested in hiring a dedicated and hardworking individual as a Customer Support Associate r to join our Sales Department. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Customer Support Associate, you are responsible for handling sales over the phone entirely....


  • Chennai, India Sisco Jobs Full time

    Job DescriptionJob Title - Senior Customer Support AssociateExperience - 2 YearsLocation - ChennaiJob DescriptionWe are seeking a Senior Customer Support Associate to join our team in the Administration industry. The ideal candidate will have 1-3 years of experience in customer support and will be responsible for providing excellent service to our clients....


  • Chennai, India Witbloom Consultants Full time

    Hiring in Chennai Location Profile - Customer Support Associate Role - Customer Handling Qualification - 12th pass/UG/Graduates can apply Eligibilty - Fresher's and Experience can Apply Salary - 17k to 70k CTC ( depending upon experience ) Shift - 5 days / Rotational Shift Location - OMR, Perungudi, Chennai **Job Types**: Full-time,...


  • Chennai, India Sisco Jobs Full time

    Job Title SeniorCustomer Support AssociateExperience 2YearsLocation ChennaiJobDescriptionWeare seeking a Senior Customer Support Associate to join our team inthe Administration industry. The ideal candidate will have 13 yearsof experience in customer support and will be responsible forproviding excellent service to our clients. The Senior CustomerSupport...


  • Sholinganallur, Chennai, Tamil Nadu, India Sripranav Sports Academy Private Limited Full time

    **Company Description** Thiram Sports Academy is a state-of-the-art multisport academy located in Chennai, covering 2 acres of land. The academy offers a wide range of sports activities such as badminton, cricket, martial arts, football, gymnastics, roller skating, fencing, silambam, yoga, and archery, with top-notch modern infrastructure...


  • Chennai, India Tekhunt Solutions Full time

    ON Role - Customer Support Associate/Sr. Associate Process: Voice Rotational Graveyard shifts - Night Shifts (two way cab will be provided) Male & female can apply Qualification: Any degree can apply 5 days working and 2 days Rotational off Work from office No contract / No bond Work Location : Chennai Salary for freshers - CTC 2.5 LPA Salary for...


  • Chennai, Tamil Nadu, India MTAB Technology Center P Ltd Full time

    We are seeking a dedicated and passionate Customer Support Associate to join our team at MTAB Technology Center P Ltd. This role involves providing exceptional customer service, addressing inquiries, and resolving issues promptly.The ideal candidate will have excellent communication skills, both verbal and written, as well as strong problem-solving abilities...


  • chennai, India Motorq Full time

    About the Company: Motorq is the leading vehicle infrastructure and analytics software company that tells you everything you need to know about your fleet’s vehicles by connecting to them directly. Our Connected Vehicle Data Platform allows businesses to gain powerful insights from their fleet‘s data without the need for hardware while also serving...


  • chennai, India Motorq Full time

    About the Company: Motorq is the leading vehicle infrastructure and analytics software company that tells you everything you need to know about your fleet’s vehicles by connecting to them directly. Our Connected Vehicle Data Platform allows businesses to gain powerful insights from their fleet‘s data without the need for hardware while also serving mixed...


  • Chennai, Tamil Nadu, India ABABIL HEALTHCARE Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales and Customer Support Associate to join our team at ABABIL HEALTHCARE. This is an excellent opportunity for individuals who are passionate about sales and customer service.Job SummaryThe successful candidate will be responsible for making outbound calls to customers, prospects, or...


  • Chennai, Tamil Nadu, India Cosmosoft technologies Full time

    customer support associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individua **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Kovilambakkam, Chennai, Tamil Nadu, India Humanhire Corp Full time

    We are looking forward for Customer support associate. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Life insurance - Provident Fund Schedule: - Night shift - Rotational shift - UK shift - US shift Supplemental pay types: - Performance bonus Work Location: In person


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    **Job Overview:**We are looking for a highly skilled and experienced customer support professional to join our team at CapTalent HR.As a Global Customer Support Associate, you will be responsible for providing exceptional customer service to clients across the globe.**Key Responsibilities:Respond to customer inquiries in a timely and professional mannerSolve...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Customer Support Associate Job in ChennaiWe are seeking a skilled and fluent Kannada-speaking individual to join our team as a Customer Support Associate. The successful candidate will be based in Chennai and will play a key role in providing exceptional customer service.About the Role:Proven experience in customer-facing roles or relevant positions is...