Site Reliability Engineer

2 weeks ago

Chandigarh, India ARA Resources Pvt. Ltd. Full time

About The Company:

ARA's client is a leading technology company specializing in cloud-native solutions. They are committed to delivering our clients innovative, high-quality products and services. Their focus on cutting-edge technology and customer satisfaction makes us an ideal environment for talented professionals looking to impact the cloud technology space significantly.


The Role: Observability Lead


Key Responsibilities:

  • Handle multiple projects and able to create a scope of work to the client’s requirements.
  • Experience in Application Performance Monitoring (APM) and Infrastructure Monitoring for Different Hybrid Business Applications and Infrastructure
  • Providing health and performance reports, developing AIOps rules, creating alerts, creating custom dashboards
  • Experience in integrating New Relic with other tools such as Service-Cafe, PagerDuty, Slack, webhooks, and JIRA.
  • Experience in creating workloads and user onboarding.
  • Effective and efficient operational support of different enterprise monitoring tools (New Relic, SolarWinds,) is preferred.
  • Assisting application support teams in developing and deploying an effective monitoring profile for their key applications and services using various monitoring techniques


Skills Required:

  • 8+ years of experience in Application Performance Monitoring Tool as New Relic, Data Dog, and Dynatrace.
  • Working experience in NRQL.
  • Working Knowledge of Python, and SQL/NoSQL Database
  • Good knowledge of utilizing AWS services and Azure services.
  • Strong knowledge in planning, designing, and maintaining applications utilizing Docker, Kubernetes, Jenkins, Nginx, Linux, New Relic, Data Dog
  • SME in enterprise monitoring like APM, synthetic monitoring, browser monitoring, and Log monitoring
  • IT certification (ITIL) or equivalent is preferable.
  • Adaptability of new monitoring tools and platforms.
  • Good experience in MS Excel, formulas, pivot tables, and chart creation.
  • Good presentation and communication skills (both verbal and written).
  • Strong interpersonal skills and ability to collaborate with cross-functional teams.
  • Strong organizational, problem-solving, and analytical skills.
  • NRQL and Dashboard ( GraphQL API, NRQL builder, charts and dashboard using NRQL , PromQL and exports data using NRQL, etc.)
  • APM Monitoring (Java, .NET, PHP, ruby, python, Go, C SDK, Node.js monitoring, APM transaction, logs, etc.).
  • Alerts & AI (Alert policy, condition, anomaly detection, sources, decisions, Muting rules, workflows, destinations, events, and incidents).
  • Mobile App monitoring (Android, iOS , Cardova, React Native monitoring, crash, transaction, logs monitoring of mobile app and dashboard creation).
  • Browser Monitoring (pageview, Ajax requests, session performance, JavaScript error, page load timing, browser agent, Real user monitoring) coding (python, JScript, terraform).


Qualifications & Experience:

BE/B.Tech/Any Technical Graduate

8-10 Years of experience

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