Servicenow developer

1 week ago


Bengaluru, India leading Consulting organization Full time

Job Description: ResponsibilitiesPerforms Configuration/Customization of the ServiceNow system, including creation workflowsBuilds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasksPerforms integrations and process automation using Orchestration, Web Services, Soap calls, etc.Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentationLoad, manipulate and maintain data between Service-now and other systems as neededWork with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as neededMust analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases Performs system and integration testing with sample and live data Skills and attributes for successAuthentication protocols such as Active Directory / LDAP or SiteMinder federation /AzureDisciplined Agile Delivery software release build/deploy processesIntegrating with internal and external applications and systemsJavaScript, HTML, Angular JS and good web design practicesService Portal implementation experienceImplementation experience on any of the following applications like Agentic AI, Gen AI, ITOM/HRSD/CSM/SPM/SecOps/IRM/ITSM, Flow designer, HAM, SAM, Integration, ITAM, Service Now Portal/UI Builder, SPM.Implementation experience on Performance Analytics.Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain To qualify for the role, you must haveCollege degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiencesApproximately 4 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the periodServiceNow CSA certification plus any CIS is mandatoryITIL foundations certification a plus



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