Information Technology Application Manager
3 days ago
We are seeking a highly skilled Senior Application IT Manager for our Retail Store with extensive experience in the retail industry. The ideal candidate will have a strong background in operating Point of Sale (POS) systems and Retail ERP solutions, with a deep understanding of SAP and API- based integrations.
This role requires managing solution infrastructure across multiple chains of stores, ensuring seamless operations and optimal performance.
Key Responsibilities:
Application Management:
o Oversee the entire lifecycle of IT applications, including planning, implementation,
maintenance, and support.
o Ensure seamless integration of applications across the hyperstore chain, optimizing
business processes and enhancing operational efficiency.
o Identify opportunities for application enhancements and process improvements to
drive business growth and profitability.
Vendor Management:
o Build and maintain strong relationships with IT vendors, ensuring timely delivery of
services and adherence to SLAs.
o Negotiate contracts, manage vendor performance, and resolve issues effectively.
Infrastructure and Network Planning:
o Design and implement robust IT infrastructure and network solutions to support
hyperstore operations.
o Ensure optimal network performance and security across all store locations.
o Collaborate with store operations to identify technology needs and develop solutions
accordingly.
Business Process Optimization:
o Analyze existing business processes and identify opportunities for automation and
digital transformation.
o Implement technology solutions to streamline operations and improve customer
experience.
SAP Integration:
o Ensure seamless integration of IT applications with SAP, optimizing data flow and
reporting.
o Manage SAP-related projects and initiatives, ensuring alignment with business
objectives.
Billing and Stock Keeping:
o Oversee the development and implementation of efficient billing and stock-keeping
systems.
o Ensure accurate and timely billing, inventory management, and reporting.
Vendor Portal Management:
o Develop and manage a vendor portal to streamline communication and collaboration
with suppliers.
o Ensure secure and efficient data exchange with vendors.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 7-10 years of experience in IT application management for a retail
- organization, preferably in the hyperstore sector.
- Proven experience in managing IT infrastructure and networks for multi-location
- environments.
- Strong understanding of retail operations, including billing, stock keeping, and supply
- chain management.
- In-depth knowledge of SAP and its integration with other retail systems.
- Excellent project management and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills preferred.
Preferred Skills:
- Experience working in the Indian retail industry.
- Knowledge of relevant industry regulations and compliance requirements.
- Certifications in ITIL, project management, or other relevant areas.
Technical Competencies:
- Knowledge of SDLC
- Preferred to have hands on experience with SAP and its integration with various
- modules
- Should possess good understanding of application architecture and also technology
- stacks being used for web and mobile development
- Knowledge of API design, development and delivery is preferable.
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