Key Account Manager

1 month ago

Mumbai, India Pilgrim Full time

KAM/ AKAM: Are you an expert in e-commerce account management, ready to drive growth on top marketplaces? We’re looking for a Key Account Manager to lead our presence on platforms like Amazon and Flipkart, optimize strategies, and build strong partnerships to deliver exceptional results. If you’re passionate about marketplace management and ready to make an impact, we want you.


Roles and Responsibilities:

●Develop and execute marketplace strategies to drive growth across key platforms like Amazon, Flipkart, and others.

● Manage end-to-end account activities, including product listings, promotions, pricing strategies, and overall marketplace performance.

● Collaborate with marketplace partners to negotiate Joint Business Plans (JBP) and drive mutual growth.

● Lead advertising campaigns across platforms, optimizing keywords, bids, and budgets to maximize ROI.

● Monitor marketplace performance using relevant KPIs, and prepare regular reports on sales, traffic, and ad spend.

● Conduct detailed keyword research to enhance product listings and improve search visibility.

● Manage purchase orders (POs), inventory levels, and delivery schedules, ensuring seamless supply chain coordination.

● Identify new marketplace opportunities through thorough research and initiate onboarding for growth.

● Propose and implement new strategies to increase sales, customer acquisition, and brand visibility across platforms.

● Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.

● Ensure all marketplace content complies with platform-specific guidelines.


The Ideal Profile

● 2+ years of experience in e-commerce account management with a focus on marketplaces (Amazon, Flipkart, etc.).

● Strong expertise in JBP negotiations and ads management.

● Excellent analytical skills to interpret marketplace reports and optimize performance.

●Proven ability to manage end-to-end account activities, including inventory, promotions, and campaigns.

● Ability to work in a fast-paced environment and manage multiple marketplaces simultaneously.

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