Senior Business Analyst
1 month ago
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
GRC/IRM Business Analyst
As a ServiceNow GRC/IRM Business Analyst, you will collaborate with cross-functional teams to gather requirements, design solutions, and implement enhancements in support of multiple risk management programs.
Responsibilities:
- Collaborate with multiple stakeholders to understand and document their business needs, processes, and workflows
- Responsible for analyzing, documenting, and optimizing ServiceNow IRM processes and workflows
- Work with clients to identify target use cases for automation
- Create very high quality detailed user stories that translate business needs into technical details for the development team
- Create thorough documentation, training material, test scripts to support implementation of ServiceNow GRC/IRM Solution
- Stay current with ServiceNow IRM latest features and capabilities
Qualifications:
- >8 years of experience as a Business Analyst to delivery ServiceNow solutions
- Experience with ServiceNow GRC/IRM modules is a must.
- Proficiency in business requirements gathering, analysis, process modeling, and documentation.
- Detail-oriented with excellent problem-solving and analytical abilities
- Excellent written and verbal communication skills with strong presentation and facilitation skills.
- BS Computer Science or related
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